Terms of service

Tori is provided by:

Operated by

Fortion Networks, s.r.o.

Company ID

26397994

VAT ID

CZ26397994

Registered office

Smetanovy sady 333/8, 301 00 Pilsen, Czech Republic

Commercial register

Regional Court in Pilsen, file C 17708

In these terms, “we” means Fortion Networks, s.r.o.; “you” means the person or organisation that holds the account. To reach us about these terms, abuse or a security problem, write to security@tori.host.

Tori puts the apps you deploy online: static sites and server apps, with HTTPS, application logs and, on plans that include them, custom domains and managed databases. What is generally available and what is a preview is listed in the documentation. Preview features work but may change or be withdrawn before they are generally available.

Each plan has limits, shown on the pricing section and enforced by the service. A request that goes over a limit is refused. We may change or end features, and will tell you in advance when a change takes away something your paid plan includes.

• You must be 18 or older, and give an email address that is yours and that you can receive mail at.
• If you accept these terms for an organisation, you confirm that you may bind it, and the organisation is the one that holds the account.
• Keep your sign-in links, sessions and API tokens secret. Anything done with them is treated as done by you. If you think one has leaked, revoke it in the console and tell us.

• The free plan costs nothing and needs no payment details.
• Paid plans are billed in advance, monthly or yearly, through our payment provider, Stripe. The price and any VAT are shown before you pay. Your subscription renews at the end of each period until you cancel it.
• You can cancel at any time from the billing settings in the console. The plan stays active until the end of the period you have paid for, and is not refunded for the unused part, except where the law requires it.
• If you are a consumer in the EU, you may withdraw from a new paid subscription within 14 days. If you asked us to start the paid plan in that period, you pay for the part you used.
• If a payment fails, we tell you by email and Stripe retries it. If it is still unpaid 7 days after the failure, new deploys are paused; after 14 days, your apps stop serving until the invoice is paid. Nothing is deleted at these steps, and paying restores everything at once. If an invoice stays unpaid for 30 days, we may close the account under section 7.

You are responsible for the apps you deploy and for what they do. You may not use Tori to:

• break the law, or host content that is illegal where it is served, including child sexual abuse material;
• infringe anyone’s copyright, trademark, privacy or other rights;
• distribute malware, run phishing pages, or send spam;
• attack, scan or probe other systems, or disrupt Tori or other customers;
• mine cryptocurrency, or otherwise use resources for something other than running your app;
• get around plan limits, isolation between customers, or other technical restrictions;
• resell access to Tori as a service of your own without our written agreement.

Apps cannot send email directly: outgoing mail ports are closed. If you see abuse coming from an app on Tori, report it to security@tori.host.

What you deploy stays yours. You give us only the permission we need to store, build, run and serve it for you, and it ends when you delete it or close your account.

If your app processes personal data, you are responsible for that processing, and we process that data only on your behalf and only to provide the service, as the privacy policy describes.

Keep your own copy of your source code and data. We back up our own account database, and keep nightly copies of managed databases, but the files of your deploys are not backed up, and we do not promise that anything can be recovered after a failure or after you delete it.

We may suspend an app or an account, or close an account, if:

• it breaks these terms, in particular section 5;
• it endangers the security or operation of Tori or of other customers;
• a payment stays unpaid as described in section 4; or
• the law or an authority requires it.

Where we can, we tell you first and give you time to fix the problem. We act without notice when the harm cannot wait. You can close your account at any time by writing to security@tori.host from its address. When an account is closed, we delete its apps and data within 30 days, except the billing records the law requires us to keep.

We work to keep Tori running and secure, but we do not promise that it is uninterrupted or free of faults, and there is no service-level agreement. We may interrupt the service for maintenance, and try to do so when it affects the fewest people.

Our total liability to you for all claims connected with the service is limited to what you paid us in the 12 months before the event that caused the claim. We are not liable for lost profits, lost data or indirect damage.

These limits do not apply to harm we cause intentionally or through gross negligence, to injury to a person, or where the law does not allow liability to be limited. If you are a consumer, nothing in these terms takes away rights the law of your country gives you.

We may change these terms. We publish the new version here with a new date and, for changes that are not purely editorial, tell you by email at least 30 days before they take effect. If you do not agree, you may close your account before then; using the service after that date means you accept the new terms.

These terms are governed by the law of the Czech Republic. Disputes go to the courts of the Czech Republic that have jurisdiction at our registered office. If you are a consumer, you keep the protection of the mandatory law of the country where you live and may also go to its courts, and you may use out-of-court dispute resolution at the Czech Trade Inspection Authority (coi.cz).